Answers, up front
Frequently asked questions
Service, pricing, and 24-hour emergency response across Brevard County — the things people ask before they call.
Service & Scope
What services do you offer?
Drain cleaning, hydro jetting, sewer camera inspection, sewer line repair, water heater service, and general plumbing across Brevard County. Camera inspection is a standalone service and also the first step on any line we cannot clear with a cable.
How fast can a tech reach me?
Same-day dispatch across the eight Brevard cities we cover during normal business hours. After-hours and weekend calls roll to the on-call tech through the 24-hour line in the footer. We confirm the arrival window before the truck rolls.
Do you handle commercial properties?
Yes. Restaurants, retail, multi-family, and small office buildings. Grease lines, mop sinks, and main sewer service are routine work for our trailer-mounted jetter. Recurring maintenance schedules available for kitchens that need them.
Do you camera the line before digging?
Yes. Every sewer repair starts with a camera run from the cleanout. You see the break, the depth, and the footage before we quote a trench. Diagnostic camera work is also available on its own when you need to know what is in the pipe without committing to a repair.
Pricing & Estimates
How much does it cost to have you come out?
Estimates are free during regular hours anywhere in Brevard County. After-hours, weekend, holiday, and emergency calls carry a service call fee starting at $120, and so do jobs outside Brevard. You'll get that number on the phone before we roll a truck.
Do you give written estimates before starting?
Always. Larger jobs (sewer repair, repipes, water heater swaps) get a written estimate before any work begins, and you sign off before the truck stays. Standard drain cleaning is quoted at the door and confirmed on the invoice.
24-Hour Emergency
Is your 24-hour line really 24/7?
Yes. Call the same number after hours — we monitor it around the clock and page the on-call tech. The number is pinned to the sticky banner and the footer on every page.
What counts as a drain emergency?
Active sewage backup, a fixture overflowing onto the floor, no working toilet in the home, or a slab leak running water. If you cannot use water anywhere in the property, call the 24-hour line — that is the bar.
About 321 Drains
Are you licensed and insured?
We carry general liability insurance. Drain cleaning and drain clearing are not a licensed trade in Florida, so there is no state contractor number to post for that work. If your job turns out to need a licensed plumber, we say so before anything starts.
Still have a question?
Talk to us, not a phone tree.
Same-day across Brevard, with a 24-hour line for emergencies.